Refund and Cancellation Policy

At SouthSoft Digital Solutions, we are committed to ensuring your complete satisfaction with our products and services. We understand that sometimes circumstances may arise where a refund is necessary. Please review our refund policy below for more information.

Digital Products:

Software Licenses and Downloads: If you have purchased a software license or digital download from SouthSoft Digital Solutions and are experiencing technical issues, please contact our support team within 30 days of your purchase. We will make every effort to resolve the issue promptly. If we are unable to resolve the issue, you may be eligible for a full refund. Digital Services: Refunds for digital services (such as website development, digital marketing, or consulting) will be considered on a case-by-case basis. If you are dissatisfied with the service provided, please contact us to discuss your concerns. Depending on the situation, we may offer a partial or full refund.

Refund process:

To request a refund, please contact our customer support team at hello@southsoft.co.in within the specified timeframes mentioned above. In your refund request, please provide the following information:

Your name and contact information
Reason for the refund request
Our customer support team will review your request and respond within 3 business days.

If your refund request is approved, we will initiate the refund to your original method of payment within 8 business days.

Please Note:

Refunds are subject to approval and are evaluated on a case-by-case basis. Refunds may take some time to process and appear in your account, depending on your financial institution.

SouthSoft Digital Solutions reserves the right to update or modify this refund policy at any time without prior notice. For any further questions or concerns about our refund policy, please don't hesitate to contact our customer support team.